Los restaurantes de Mar del Plata, en guerra…

En tiempos de los coquetos food trucks, hoteles en Mar del Plata y gastronómicos de Mar del Plata resisten a la instalación de puestos de comida callejera. Tras una fuerte protesta, hace poco un grupo de…

Customer Journey Mapping (CJM)

Introduction One of the biggest challenges facing companies when they want to become customer focused is that their own organisation is based around functional silos. This is not only noticeable to customers as they are…